
CUSTOMER SERVICE
We make banking easier
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Contact Center
Contact center hours
Monday-Friday: 7 a.m. – 7 p.m. CTSaturday: 8 a.m. – 5 p.m. CT
Sunday: Closed
Consumer banking
612-823-2265
800-TCF-BANK
800-823-2265TTY (hearing impaired)
800-343-6145 (TTY)
612-339-3075 (TTY)
Telephone Banking
Manage your account with a phone call
Call 1-800-TCF-BANK to manage your TCF accounts 24/7. Within our phone banking system you can:
• Check your available balance and recent transactions
• Transfer money between your TCF accounts
• Report a lost or stolen card or activate a new one
• And more
Make sure you have your account or debit card number and PIN handy to verify your identity.
Learn more -
Consumer Loans
Consumer loan contact center hours
Monday-Friday: 8 a.m. – 8 p.m. CT
Saturday and Sunday: ClosedAuto finance
888-810-8860Consumer loans
612-823-5363
800-TCF-LEND
800-823-5363
TTY (hearing impaired)
763-559-0294 (TTY)General Inquiries:
If you would like to contact us regarding your loan experience, call us at 1-800-823-5363 TTY: 763-559-0294, email us at LSC.MainMailbox@tcfbank.com, or write to:TCF National Bank
Attn: Consumer Lending Servicing
PO Box 1527
Midland, MI 48641Requests for Information or assertions of error related to the servicing of a mortgage loan excluding HELOCs:
Notices of Error/Requests for Information
Federal Law allows you to make, and requires TCF National Bank to respond to, certain written requests for information or assertions of error related to the servicing of a mortgage loan, which may be referred to as "Requests for Information", "Notices of Error" or "Qualified Written Requests". TCF National Bank has established the following address for receiving Requests for Information, Notices of Error, and Qualified Written Requests:
TCF National Bank, PO Box 1527, Midland, MI 48641
You must use the established address to assert errors and request information. TCF will be unable to assist you with Notices of Error, Requests for Information and Qualified Written Requests that are sent to TCF addresses other than the established address. Your letter must include your name and your account number, and must state the specific servicing error you believe has occurred or the servicing information you are requesting. Do not submit inquiries written on a payment coupon or mortgage billing statement.Disputing Information TCF provides to Consumer Reporting Agencies:
If you believe that we have reported information regarding your loan with us incorrectly to a credit reporting agency, you may dispute the accuracy of the reporting to both the credit reporting agency and to us. To dispute the accuracy of the information to us, you must send a written notice of dispute to:
TCF National Bank, PO Box 1527, Midland, MI 48641
As required by the Fair Credit Reporting Act, the notice of dispute must contain the following information:- Your name, address and telephone number;
- The account number that is in the dispute, if available;
- The specific information that you believe is inaccurate;
- An explanation of why you believe the information is inaccurate; and
- A copy of the relevant portion of the consumer report that you believe is inaccurate and any other supporting documentation.
If you believe you have been the victim of identity theft, we may ask you to submit an affidavit of identity theft or an identity theft report. When we receive your notice of dispute that includes the above information, we will investigate the dispute.
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Wealth ManagementPrivate Bank
Wealth Resources
877-895-5145
TCF Investment Services
800-808-5404
Retirement Plan Services
Plan participants
800-716-3742
Plan sponsors
800-895-5145
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Small Business and Commercial
Business Client Services
855-336-9460 | BusinessClientServices@tcfbank.comLoan Servicing
800-TCF-LEND (823-5363)Equipment finance and leasing
866-311-2755 | TCFCSCustomerService@tcfbank.comHealthcare and technology financing (formerly known as Winthrop Resources)
800-843-8264 | invoicesupport@financediv.comInventory Financing
US
877-872-8234 | customerservice@tcfif.com
Canada
877-800-4430 | Customer1st@tcfif.comHome Equity Solutions – TPO
Inside Sales Support
844-994-3562
tcftposalessupport@tcfbank.comCorporate contact
TCFTPOCorporate@tcfbank.com
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