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Important Information!

TCF made the difficult decision to stop accepting future applications for the TCF Home Equity Solutions product line.

Below is important information and dates regarding current loans in process, contact information and frequently asked questions.

The information on this page and any subsequent page under this Home Equity Solution Tab is not intended for consumers or the general public.
This information is intended for use by mortgage professionals only.


If you have any questions, please contact a member of our team.

Loan servicing


Contact center hours

Monday-Friday: 8 a.m. – 8 p.m. CT
Saturday and Sunday: Closed

Inside support

Loan payoff requests

Online portal requests (preferred)

fax: 763-337-8564

Please include the borrower's name(s), TCF’s loan number, the collateral address, the payoff date, a return fax number and a signed third-party authorization. If the property has been sold, also include the borrower’s new mailing address for efficient refund processing.

Frequently asked questions

Learn more about requirements, eligibility and other topics we’re frequently asked by mortgage professionals and HELOC borrowers.

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Learn more about requirements, eligibility and other topics we’re frequently asked.

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Learn more about topics we’re frequently asked regarding borrower loan servicing.

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Frequently asked questions about mortgage professional’s compensation.

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For mortgage professionals use only. Not intended for use by consumers. All loans subject to credit approval.

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